About Motion Global International |
German Speaking Customer Service Rep (Full Time)
- Gain excellent business and practical skills
- Develop your communication skills
- Take real accountability and responsibility from day one
- Gain excellent negotiating, reasoning and analytical skills
- Work in an interesting multi-cultural environment
Motion Global Ltd
- Fantastic Modern & Centrally Located Offices
- Superior Product Range – Fast Growing International Company
Motion Global is an Australian owned E-commerce Company with over 10 years unrivaled experience in worldwide product distribution and direct marketing. With a presence in over 5 countries, the company has over 30 staff and is currently aggressively expanding its headquarters located in Shanghai.
Working with famous name brands such as Prada, Gucci, Dior, Bvlgari, the core operations lie within the designer eyewear industry with a focus on North American and European Markets. Motion Global offers an attractive learning and development environment as well as experience across a range of disciplines. With a culture that fosters promotion from within, a great opportunity awaits those seeking to make a difference and be noticed. We are seeking a customer service representative to join our B2C customer service team. You will be dealing with our retail customers directly via phone, live support & emails
The candidate will have the following competencies
- Fluent in German with good writing skills
- Have very strong attention to detail and be able to work under pressure
- Be a lateral thinker and self starter with mature & balanced reasoning
- Have a positive attitude with genuine desire to move forward in career
- Have excellent time management & documentation skills
- Work well in a team environment
- Proficient in use of Microsoft Word and Microsoft Excel
- Have a valid VISA to stay in China or Chinese citizen
- Open to different call center shift hours.
The successful candidate will be performing the following
- Handle retail customer inquiries for the German markets (depending on language skills Chinese or English Market as well)
- Deal with customers daily via Live Support, Email and Phone
To apply for this position, send in your resumes. Please ensure you provide the following upon application – quoting CSR1:
1. Cover Letter with expected income
2. Resume
